Troubleshooting
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Troubleshooting
Every eSmoker should have at least two batteries on hand. Magic Puffer Electronic Cigarette starter kits include two so that you can switch between pieces, prolonging the life.
The battery does not seem to hold a charge.
If you have just pulled the battery off of the charger and it doesn’t seem to be holding any power, it is possible there is something wrong with the battery. If you have been using the battery for an extended period of time, it might be time for a new battery.
When placing the battery on the charger for the first time, if you notice that the lights on the charger are not responding as noted in “Charging Your Battery”, then it is possible there is something wrong with the battery.
In this example, a solution could be the following: Inside of your battery are small “switches”. These switches go on and off when the user inhales or when the battery is put into the charger. Sometimes, these switches can get stuck due to juggling during transport or wind during usage. To see if your switch is stuck:
- Take the atomizer off of the battery.
- Put the battery into your fist, indicator light down.
- Imagine a cold day when you are warming your hand by blowing air into your fist, do the exact opposite. Pull air out. This will activate the LED which will hopefully un-stick the switch.
Put the battery back onto the charger. Let it charge. Then use it. Does it perform better? You might need to go through some usage with this battery once or twice, smoking it down until the LED does not respond anymore and then charge again. If this method does not work, the battery is either bad (if it is new) or it is dead and time for a new one (if it has been used quite a bit).
The Indicator Light on my battery does not work
The battery either needs a charge or it is dead and it’s time for a new one.
Atomizer issues
Atomizers are the most fickle of the hardware. They are the workhorse so problems will most likely be coming from here or caused here.
Little to No Vapor
Your cartridge is empty and needs to be replaced. 9 times out of 10… THIS is the problem. Replace the cartridge and determine if the amount of vapor is improved. Make sure the atomizer is screwed in nice and tight to the battery. Do not force. Just make sure it is snug. Take the atomizer from one battery to another. Does it work the same on both batteries? If so: A. in the case of a new atomizer, it most likely has an issue. Do not forget that the atomizers need to be broken in and may require harder inhales to get vapor initially. B. If it is an old atomizer that has been used frequently, it has reached the end of it’s life and it is time for a new atomizer.
My atomizer works on battery A but not on battery B
This is an odd problem and happens rarely, but does happen. Sometimes, an atomizer just does not like a certain battery and vice versa. However, these atomizers usually produce excellent vapor on the battery in which they do work and vapor production is key.
All charger troubleshooting: Please see the Charging Your Battery section
